Senior Product Designer · Vention
February 2020 – PresentVention builds custom software for other companies. I work as a designer inside client teams, together with developers, product owners and stakeholders, on products in fintech, healthtech, procurement and retail.
Contract · CLM module in an enterprise procurement suite, NDA
- – Joined after launch to design new features for a live module used by procurement, legal and business teams.
- – Designing framework agreements with linked child contracts, tasks (inside each contract and on the dashboard) and reusable clauses for contracts and templates.
- – Working with stakeholders, the product manager and business analysts within the suite’s design system. All three features are in development.
Costa Express · self-serve coffee machines and business website · Lead Product Designer
- – Led the redesign of touchscreen ordering on Costa Coffee’s self-serve machines: a quick-order row for popular drinks, one screen for customizing and a new waiting screen.
- – Started by measuring the old interface with the data analyst, then ran three rounds of remote testing, in-person sessions with customers and a pilot before rollout.
- – Orders got 15% faster, more people customized their drinks and basket size went up.
- – Built one design system for three machine versions and moved every screen to Costa’s refreshed brand.
- – Also redesigned the business section of Costa’s website for B2B partners and franchise inquiries.
Surgery · surgical practice and education platform, NDA
- – Worked on the product as it grew from a single 3D tool for CT and MRI scans into a platform for surgeons, educators and medical students, bought by hospitals and universities.
- – Designed the 3D viewer, the HoloLens AR app, procedure video, collaboration and education modules, plus shared navigation and onboarding for each role.
- – Designed for safety: patient details always on screen, left/right markers on 3D models, a simplified AR interface with voice commands. Tested releases with a panel of 6 surgeons.
- – Created the design system from scratch and maintained it across the web platform, the 3D viewer and the AR app.
Grow · white-label banking platform, NDA
- – Redesigned the iOS and Android app on a neutral base that works under any client’s logo and colors.
- – Designed the main flows for mobile and web: transfers, cards, transaction history, KYC onboarding, crypto and currency exchange.
- – Designed a large part of the back office: transfer and registration review, account management, bulk CSV import of transactions.
- – Set up the product’s first component library. New features got faster to design and ship.